Legal & Policies
Explore our guidelines, terms, and policies to ensure a smooth and transparent interaction.
Terms and Conditions
By accessing or using the services provided by Dark Boys Media, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
What We Offer
We provide digital marketing and custom development services. All services are subject to availability, and we reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
Clients engaging in our services must provide accurate and complete information. We're not responsible for any consequences resulting from inaccurate or incomplete information provided by the client.
Payment terms will be outlined in the project proposal or service agreement. Failure to make timely payments may result in the suspension, late fee or termination of services.
All intellectual property developed during the provision of services remains the property of Dark Boys Media until full payment is received. Upon payment, clients will have the right to use the delivered work as specified in the agreement.
Let's keep each other's secrets. Any confidential info we share stays confidential.
Termination of Services
Either party may terminate services with written notice. Fees may apply based on the stage of the project or services provided.
Limitation of Liability
We're doing our best. But we're not liable for any indirect, consequential, or incidental damages arising out of the use of our services.
Changes to Terms
Dark Boys Media reserves the right to modify these Terms and Conditions at any time. Continued use of our services after any such changes shall constitute your consent to such changes.
Information We Collect
When you use our website, we may collect the following types of information:
- Personal information, such as your name, email address, and IP address, that you voluntarily provide to us through forms, such as when you register for an account or sign up for our newsletter.
How We Use Your Information
We use the information we collect to:
- Provide and improve our website and services
- Communicate with you, such as to send you updates, promotional materials, and other information that may be of interest to you
- Customize your experience on our website, such as by providing you with content and advertising that is tailored to your interests
- Analyze and understand how our website is used and make improvements accordingly
Disclosure of Your Information
We may disclose your information to third parties under the following circumstances:
- With your consent
- To service providers who assist us in operating our website or conducting our business
- To comply with legal obligations, such as in response to a court order or subpoena
- To protect the rights, property, or safety of Dark Boys Media, our users, or the public
We use reasonable measures to protect your information from unauthorized access, use, disclosure, alteration or destruction. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.
What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners. Cookies can be either "session cookies" or "persistent cookies." Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or are deleted.
- Understand how our website is being used and make improvements accordingly
- Remember your preferences and settings, such as your language and region
- Provide you with personalized content and advertising
- Analyze website traffic and usage trends
- Improve the security of our website
Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in form.
- Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.
You can control and manage cookies through your browser settings, including blocking or deleting certain types of cookies. Please note that disabling cookies may limit your ability to use certain features of our website.
California Residents: Your California Privacy Rights
California residents are entitled to request and obtain from us, once a year and free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please contact us at firstname.lastname@example.org.
CCPA and GDPR Compliance
We comply with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) by:
- Providing clear and conspicuous notice of our data collection, use, and sharing practices
- Allowing California residents to opt-out of the sale of their personal information
- Providing California residents with the right to request that we delete their personal information
- Providing California residents with the right to access their personal information
At Dark Boys Media, we are committed to providing high-quality services to our clients. However, we understand that there may be circumstances where a client is not satisfied with the services provided. This Refund Policy explains our policy regarding refunds for our services.
Eligibility for Refunds
We will issue a refund for our services under the following circumstances:
- If we are unable to deliver the services as agreed upon in the contract between the agency and the client.
- If the services provided are not as described on our website or any other promotional materials.
- If the client can provide evidence that the results of our services were not as promised and not met their expectations.
If you believe you are eligible for a refund, please contact us at email@example.com with the following information:
- Your name and contact information
- A detailed explanation of why you are requesting a refund
- Any relevant documentation or evidence to support your claim
Our team will review your request and provide a response within 9 business days.
If a refund is approved, it will be processed within 9 business days. Refunds will be issued to the original method of payment used for the purchase.
The following are excluded from our refund policy:
- Any services that have already been completed or are in progress.
- Any fees or costs associated with setting up or canceling accounts with third-party platforms or services used in conjunction with our services.
- Any fees or costs associated with the client's own advertising or marketing efforts.